Refund policy

At Aroma Creo Studio, customer satisfaction is our priority.

We accept returns within 30 days of delivery for items that arrive damaged, defective, or significantly different from the product description.

To request a return, please contact us at aromacreostudio@gmail.com with your order number and photos of the item.

Conditions:

• Items must be unused and in their original condition.

• Customized or personalized products are non-refundable unless damaged or defective.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged Items:
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage.